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User Data Deletion

Last updated: February 22, 2026

1. Your Right to Data Deletion

You have the right to request the deletion of all personal data that Rutin AI has collected and stored about you. This includes your account information, integration tokens, workflow configurations, and execution history.

2. How to Request Data Deletion

You can request deletion of your data through any of the following methods:

  • Email: Send a data deletion request to hi@myrutin.com from the email address associated with your account
  • In-app: Delete your account from the account settings page within the Rutin AI application

3. What Data Is Deleted

When you request data deletion, the following data will be permanently removed:

  • Your account profile (name, email, authentication credentials)
  • All OAuth tokens and third-party integration connections (Google, Microsoft, WhatsApp, Facebook, etc.)
  • Your workflow configurations and templates
  • Workflow execution history and logs
  • Device tokens and notification preferences
  • API keys and business API credentials

4. Data from Facebook

If you signed up or logged in using Facebook, or connected your Facebook/WhatsApp account, we delete all data received from Facebook, including:

  • Your Facebook user ID and profile information
  • Access tokens and permissions granted via Facebook Login
  • Any data obtained through the WhatsApp Business API integration

5. Processing Timeline

Data deletion requests are processed within 30 days of receipt. You will receive a confirmation email once your data has been deleted. During the processing period, your account will be deactivated and your data will no longer be accessible.

6. Data That May Be Retained

In certain cases, we may retain limited data as required by law, including:

  • Transaction records required for tax or legal compliance
  • Anonymized, aggregated usage data that cannot be linked back to you
  • Data necessary to comply with legal obligations or resolve disputes

7. Third-Party Services

Deleting your Rutin AI data does not delete data stored by third-party services you connected (Google, Microsoft, Meta, etc.). To manage data held by these providers, please refer to their respective privacy settings and data deletion tools.

8. Contact Us

If you have questions about data deletion or need assistance with your request, please contact us at hi@myrutin.com.

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